Terms
&
Privacy

Terms of Service

1. Your booking and package

Submitting an inquiry does not reserve a date. A booking is confirmed when we accept your signed booking agreement and receive the payment required by that agreement.

Your written agreement identifies your event location, guest-count tier, package, service hours, staffing, included supplies, add-ons, travel charges, and total price. It also sets payment deadlines, cancellation and rescheduling terms, and any applicable refund conditions. These terms supplement that agreement. If they conflict, the signed agreement controls, subject to applicable law.

All three packages include beer and wine service plus two selected signature cocktails, mixers, juices and garnishes for those cocktails, ice, cups, napkins, drinking water, a personalized drink menu, and an alcohol shopping list. You purchase the alcohol. Hitch & Harmony adds sound-system setup and playlist playback. The Whole Celebration adds coordinated styling around the trailer bar, signage, accents from our decor collection, and a styling planning call with Cindy.

Your accepted quote confirms these inclusions and any agreed changes or extras. Website images are illustrative. Later website changes do not change an existing signed agreement without mutual written agreement.

2. Service hours, additional time, and guest counts

Our standard packages include three hours of service unless your agreement states otherwise. Setup and breakdown are scheduled separately and are not guest-serving time.

Additional hours are priced by guest count and apply equally to The Happy Hitch, Hitch & Harmony, and The Whole Celebration:

Guests receiving bar service	Additional service time
Up to 50	$150 per hour
51–75	$200 per hour
76–100	$250 per hour

Music continues during additional booked hours for Hitch & Harmony and The Whole Celebration. Please arrange extra time in advance. Event-day extensions require approval by THH and the host or authorized event contact and depend on staffing, venue restrictions, and availability. Your agreement will confirm the applicable rate and how partial hours are billed. Rates already accepted in a booking agreement are not changed by later website updates.

Count everyone receiving bar service, including guests having alcohol-free drinks. Events with more than 100 guests require a custom quote. Please provide an accurate count and promptly report changes. An increase may require a different tier, more supplies, or additional staff. We will confirm changes and charges in writing. We may limit service to the agreed capacity when unapproved increases would prevent safe service.

Delays caused by unavailable access, missing host-provided supplies, or other host-controlled conditions do not automatically extend the scheduled end time. Any resulting charges or reduction in service are governed by the booking agreement. Delays attributable to THH will be addressed through an agreed extension, adjustment, or refund for the affected service, as appropriate.

3. Customer-purchased alcohol and supplies

THH provides bartending and event services. Alcohol is not included in our package prices. The host must purchase and arrange delivery of all alcohol to the event before service begins. THH does not purchase alcohol for reimbursement, accept prepaid alcohol orders, deliver alcohol purchased on the host’s behalf, or sell drinks under this service arrangement.

Shopping lists and quantity estimates are planning assistance, not a guarantee that supplies will last. Actual needs depend on guest preferences, attendance, menu selections, pour sizes, and event duration. The host is responsible for the quantity, quality, and timely availability of all items assigned to the host in the agreement.

THH is not responsible for shortages caused by insufficient or unavailable host-provided alcohol or supplies. We may offer available alternatives or pause affected service. A host-caused shortage does not itself entitle the host to a refund of staffing or rental charges. Leftover alcohol remains the host’s property and must be collected by a responsible adult at the end of service. THH does not return it to the retailer.

4. Lawful events and venue permission

The host must disclose whether the event is private, public, ticketed, a fundraiser, or held at an alcohol-licensed venue. Admission charges, donations, alcohol sales, or other event arrangements can change licensing requirements. Do not assume customer-purchased alcohol makes every event exempt from licensing rules.

The host must obtain property-owner and venue approval and fulfill permit, insurance, and event requirements assigned to the host. THH remains responsible for requirements applicable to its own operations. We may decline or suspend service if the arrangement is not lawful or required approvals are missing. Requests to charge guests for alcohol require a separate lawful arrangement and written approval before the event.

5. Age verification and identification

Alcohol is served only to guests age 21 or older. Every guest requesting alcohol must be prepared to present a valid, original, unexpired identification acceptable under California ABC guidance, such as a qualifying government-issued driver license or ID, passport, or military ID.

As a THH house policy, photos, screenshots, photocopies, expired documents, and verbal assurances are not accepted as proof of age. Staff may request identification again and may refuse service when age, identity, or the authenticity of an ID cannot be reasonably verified. The host’s permission does not override this policy.

6. Responsible service and drink limits

THH’s service policies are informed by California Department of Alcoholic Beverage Control guidance and Responsible Beverage Service principles. Staff will not serve alcohol to anyone under 21 or anyone who is obviously intoxicated. We may also pause or refuse service when we reasonably believe it would create a safety risk or violate the law.

Our house policy is one alcoholic drink per verified recipient at a time. Staff control pour sizes and may slow service, suggest water or food, or decline additional drinks. Shots, doubles, and participation in drinking games are not part of our standard service.

A package provides a period of service, not a guaranteed number of drinks per person. No hourly drink count guarantees sobriety, eligibility for another drink, or fitness to drive. Menu alcohol-strength estimates are approximate and are not measures of a guest’s impairment.

7. No proxy orders or passing drinks

The person who will consume an alcoholic drink must be present for staff to verify age and assess whether service is appropriate. Guests may not collect alcoholic drinks for absent recipients, pass drinks to someone under 21, or obtain drinks for a person who has been refused service. Ask staff about an accessible handoff arrangement if needed; age and service checks still apply.

Hosts and guests must not circumvent a refusal through another guest, a separate alcohol source, or self-service. Staff may refuse an order, stop serving the individuals involved, or suspend bar service if this occurs. A guest’s later transfer of a drink is prohibited, but this policy does not remove THH’s own legal service obligations.

8. Youth supervision and the bar safety area

As a THH safety policy, guests under 21 must remain outside the marked alcohol-service area, ordinarily extending at least five feet from the alcohol-serving counter. This is our house rule, not a statement that California requires a universal five-foot separation. We will identify the boundary with the host during setup and may require more clearance when equipment or conditions warrant it.

Nonalcoholic drinks for younger guests will be handled at a designated pickup location or through a staff-directed arrangement outside the alcohol-service queue. Parents and guardians remain responsible for supervising children. Children must not play around the trailer, hitch, wheels, supports, cables, speakers, or decorations. Guests of any age may not enter the trailer or go behind the bar without staff permission.

9. Property access, placement, and utilities

The host must provide accurate location information and a safe, legal, unobstructed route for delivery, placement, and removal. Please disclose gates, narrow turns, slopes, soft ground, low branches, overhead lines, stairs, parking restrictions, irrigation, septic systems, and other obstacles before booking.

The trailer requires firm, reasonably level ground and sufficient clearance for the tow vehicle, turning, open hatches, service queue, and equipment. THH will confirm required measurements and placement for the specific event. Staff have final authority to decline an unsafe route or setup location. We will not force access, move the trailer over unsafe terrain, or block emergency or accessible routes.

Travel charges may apply based on the event location and will be included in your quote. We will confirm space and power requirements before booking. Any power, water, lighting, shelter, parking, or other facilities assigned to the host must be ready at the agreed arrival time. A replacement location or extra equipment requires approval. Any charges or cancellation consequences for materially undisclosed access problems will follow the terms disclosed in your booking agreement.

10. Menus, allergies, sound, decor, and cleanup

Menus and special requests must be agreed upon before the event. Please tell us about relevant food allergies or dietary requirements without sending unnecessary medical details. Ingredients and garnishes may contain common allergens, and our shared bar environment cannot guarantee an allergen-free preparation area. We may decline requests we cannot accommodate safely.

Hitch & Harmony and The Whole Celebration include sound-system setup in one location and playback of your playlist or a complimentary THH playlist throughout booked bar-service hours. MC hosting, announcements, timed ceremony cues, and event coordination are not included. Custom playlist curation is available for $125 when added to your quote. Ask about separate DJ/MC arrangements if those services are needed. Venue volume limits, curfews, electrical requirements, and any assigned music permissions apply.

The Whole Celebration includes styling around the trailer bar using our available decor collection, coordinated drink-menu and welcome signage, decorative lanterns and tabletop accents, floral or greenery accents from that collection, and a planning call with Cindy. Fresh flowers, specialty purchases, and decorating beyond the bar area are quoted separately. Exact items and colors depend on the agreed design and availability. Rental items remain THH’s property. Guests may not move equipment, attach items to the trailer, or take decorations without permission.

Cleanup covers our bar area and equipment. General venue cleanup and collection of cups or other waste throughout the property are not included unless separately agreed in writing. Promotional images are illustrative; final presentation depends on the booked items, venue, and agreed design.

11. Unsafe conditions, interruptions, and cancellations

We may pause, relocate, or stop service because of unsafe weather, electrical hazards, threats, harassment, violence, unlawful activity, interference with responsible service, or instructions from the venue or authorities. We will explain the issue to the host when practical and seek a safe solution. Immediate danger may require an immediate shutdown.

Cancellation, postponement, weather-related changes, and refunds follow your signed agreement and applicable law. A safety shutdown does not automatically mean that every payment is forfeited. Any retained charges must be supported by the agreement and the circumstances. If THH cannot perform, we will discuss rescheduling or refunding unperformed services, subject to the agreement and applicable law.

12. Responsibilities, damage, and liability

THH is responsible for performing its agreed services with reasonable care and complying with its legal obligations. The host is responsible for the accuracy of event information, permissions and facilities assigned to the host, guest supervision, and cooperating with reasonable safety instructions.

The host must take reasonable steps to keep guests from interfering with service or accessing restricted equipment. To the extent provided by the booking agreement and permitted by law, the host is responsible for documented damage caused by the host or guests to THH property, excluding ordinary wear and damage caused by THH.

Alcohol consumption carries risks. Guests are responsible for their own choices, and the host should arrange safe transportation options. THH does not provide medical supervision or guarantee any guest’s sobriety or ability to drive. Hosts must disclose other alcohol sources so we can plan service responsibly; outside consumption may affect whether further service is appropriate.

To the extent permitted by law, THH is not responsible for losses caused solely by host-provided shortages, inaccurate access information, independent vendors, or guest conduct outside THH’s reasonable control, where THH did not cause or contribute to the loss. Responsibility for any claim depends on the applicable law, contract, and facts. Nothing in these terms releases liability for fraud, willful misconduct, gross negligence, unlawful conduct, or any other liability that cannot legally be excluded or limited.

13. Questions and disputes

Please contact us promptly about an event concern so we can try to resolve it. California law governs these service terms to the extent applicable, without limiting any mandatory consumer rights. Changes to these website terms apply prospectively and do not retroactively alter confirmed bookings.

Contact: info@happyhitchbar.com